List two techniques that could help you become an active and effective listener

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Students should list two of the following techniques:
1. Stop talking.
2. Control your surroundings.
3. Establish a receptive mind-set.
4. Keep an open mind.
5. Listen for main points.
6. Capitalize on lag time.
7. Listen between the lines.
8. Judge ideas, not appearances.
9. Hold your fire.
10. Take selective notes.
11. Provide feedback.
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