Claims that an insurance company has determined they will not pay are known as denials.

Which of the following is a sign of eustress?

A) Inability to sleep B) Poor concentration C) Improved performance D) Increased heart rate

Upon arriving at the scene of a motor vehicle crash, you find the driver of the car still seated in her two-door vehicle. The passenger side of the vehicle has sustained severe damage and is inaccessible. The driver is conscious and alert and complains only of lower back pain. The backseat passenger, a young child who was unrestrained, is bleeding from the head and appears to be unconscious. You should:

A) ask the driver to step out of the vehicle so you can access the backseat passenger. B) rapidly extricate the driver so you can gain quick access to the child in the backseat. C) carefully assess the driver for occult injuries before removing her from the vehicle. D) apply a vest-type extrication device to the driver and quickly remove her from the car.