The sales team of a manufacturing company feels their manager has an "always right" attitude. This makes the team members act defensively when in the manager's presence.The sales team feels this way because the manger failsat being
a. flexible.
b. rigid.
c. genuine.
d. manipulative.
A
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Which of the following was not true of newsreels in movie theaters?
a. They offered a view of the world movie audiences couldn’t get anywhere else. b. All-American News produced newsreels directed at African American audiences. c. They were updated semi-annually. d. They featured celebrities and events from distant locations.
In the relationship between listening and culture, which statement accurately reflects feedback?
A. Positive feedback is always preferable to negative feedback regardless of culture. B. People from high-context cultures (such as Japan and Korea) generally appreciate honest, open feedback. C. Perceptions of appropriate feedback vary from culture to culture. D. Eye contact is a universal symbol of good listening.