When the medical assistant confirms with the insurance company that the patient has coverage for a procedure before scheduling, the process is called ________.
Fill in the blank(s) with the appropriate word(s).
precertification
When the medical assistant confirms with the insurance company that the patient has coverage for a procedure before scheduling, the process is called precertification.
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If there is an emergency at the medical office and the physician is NOT there, the medical assistant should call ________
a. 411 b. 511 c. 611 d. 911
You are responding to a possible heart attack during a flash flood. The road to the patient's home is badly flooded. You are driving a large four-wheel drive vehicle. You should:
A) travel the road slowly and carefully. B) notify dispatch to have the patient's family put him in their vehicle and meet you at the end of the road. C) use four-wheel drive when entering the water. D) notify dispatch that the location is inaccessible by road due to flooding.