The __________ principle recommends that you create a design format and use it consistently.

All of the following statements about communication apprehension are true EXCEPT that:

a. we experience anxiety when we're being evaluated b. there is nothing that can be done for people who experience speaking anxiety c. 95% of Americans have some speaking anxiety d. anxiety about speaking in public can be helpful

We can signal friendliness by laughing. This type of behavior is an example of ____________________

Fill in the blank(s) with correct word