What is characteristic of an extemporaneous speech?

Each person has different levels of tolerance for communication about emotions. Therefore you should

A) always keep emotional conversation short and to the point. B) respect emotional boundaries. C) try to catch people when they are in a good mood. D) start emotional conversations by insisting you get your way.

John thanks Aaron for doing him a favor by giving him a pat on the shoulder while saying, "You're the best!" This is an example of which of the functions of nonverbal messages?

a. complementing b. rearranging c. substituting d. contradicting e. replacing