A mandatory process required by state governments that allows one to practice a profession in that state is:

Occlusion of the superior cerebellar artery can produce which syndrome?

a. Wallenberg's b. Lateral superior pontine c. Weber's d. Benedikt's

You start an incoming call by asking the caller some questions in order to screen calls. Why is this important?

a. To be sure the caller talks to the person who will be most helpful b. To elicit information and give you time to think c. To give you time to signal the office manager for help d. To get out your protocol book to help the person