Within the next week, I decide which laptop model to purchase. (future)

While other suppliers bidding for the contract brought bids with lower per unit costs, Orchard wanted to take delivery based on the fact that the components they were using were machined to their exacting specifications 99.99999% of the time

Orchard's competitive priority was: A) top quality. B) consistent quality. C) on-time delivery. D) delivery speed.

According to Leader Substitutes Theory:

A) effective leaders find capable substitutes to replace subordinates who lack appropriate skills or motivation B) hierarchical leadership is less important when new strategies can be substituted for obsolete ones C) hierarchical leadership is less important when many substitutes are present in the situation D) effective leaders find capable substitutes to fill in for them when they must be absent from the work unit