What are the six steps in personal selling?

What will be an ideal response?

The six steps are: (1 ) prospecting and qualifying; (2 ) preapproach; (3 ) presentation and demonstration; (4 ) overcoming objections; (5 ) closing; and (6 ) follow-up and maintenance.

Business

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Jackie went to purchase a sweater at Chic Ltd. and there were two price tags on the sweater, one listed the price as $60 and the other tag listed the price as $40

When Jackie went to pay for the sweater the sales clerk said the sweater was $60 and that someone must have made a mistake putting the second wrong price tag on the sweater. As a result A) Chic is guilty of double ticketing B) Chic is guilty of an offence under the criminal matters under the Competition Act C) Chic is guilty of an offence under the civil reviewable matters section of the Competition Act D) All of the above E) Jackie has to pay $60 if she wants the sweater as it is an honest mistake

Business

On average, how many students are standing directly in front of the soda machine?

The soda machine outside the lecture hall sees a steady stream of customers throughout the day. While the machine takes 4 seconds to deliver a can of carbonated sugar water once the button is pressed, the student customers introduce variation into the delivery process by pondering their selection for a while. Thus, we can safely say that the service time is governed by a negative exponential probability distribution that averages 10 seconds. Over the course of a twelve hour lecture day, students arrive at the rate of 240 per hour, Poisson distributed of course. A) 2 B) 1.33 C) 0.67 D) 0.5

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