A crisis probability factor is part of ________

Organizational Culture Theory has been applauded for its ability to explain the experiences of nearly all the employees in an organization, which means it has significant ________.

A. hermeneutic value B. heuristic value C. utility D. consistency

Billie received a series of email messages from an address with which she was not familiar. She tried to track down the sender, but could not determine who he or she was. The sender of these emails to Billie was using which common characteristic of mediated communication?

A. anonymity B. brevity C. immediacy D. frequency