Chiu listened carefully to Georgio, but didn’t respond and looked away. What listening cue was Chiu employing?

A) backchanneling
B) turn-denying
C) turn-requesting
D) turn-yielding

Answer: B

Communication & Mass Media

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Armando notices that his mother never seems happy when he’s around, thus generating the idea that he makes her unhappy.This reflected appraisal influences his _____ self

Fill in the blank(s) with correct word.

Communication & Mass Media

The sum of forces that cause members to remain in the group is referred to as:

a. common goal b. leadership control c. cohesiveness d. adherence

Communication & Mass Media