In most cases, stating a(n) ______ is the first step toward trouble.

Intelligent-not intelligent, kind-not kind, and trustworthy-not trustworthy are examples of scripts.

a. True b. False

When a person maximizes the advantages of a decision while minimizing the disadvantages, they are:

A. Increasing consonance because they are confirming that their decision was the correct one. B. Decreasing dissonance by justifying their actions C. Working to negate the other options that were not chosen. D. All of the above