Johnson Controls reached beyond selling climate-control equipment and components by selling the service of managing facilities in a way that optimizes energy use in heating and cooling. This is an example of providing ________

Insourcing occurs when jobs are:

A. Brought to the United States by foreign companies B. Taken out of the United States by foreign companies C. Taken to a third country D. Restructured to keep them in their home country E. None of the above is correct

Making sure that users can connect to the production server from their various sites is a measure of ________ readiness

A) design B) post implementation C) functional D) technical infrastructure