To begin asserting her authority, Isabella might try which one of the following tactics?

A) Give the group a small lecture about gender egalitarianism, and explain that she is from the United States, not China.
B) Say to the group, "I understand that my job might seem a little unusual, but I am the production supervisor sent here to work with you. I want to help you because you are an honored customer."
C) Explain that although she is the manufacturing supervisor sent to fix the problem, she is flexible enough to carry out such roles as serving coffee and tea at the meeting.
D) Say to the group, "You are an honored customer and our company wants to fix your problem. But I suggest that we cancel our meeting, and I will return after your management team has completed diversity training."

Answer: B