"Management by wandering" is an approach that exemplifies unsuccessful managers

All of the following statements were the interrelated themes of broader responsibility that emerged during the Progressive era EXCEPT

A. managers were trustees, whose corporate roles put them in positions of power. B. managers had an obligation to balance multiple interests. C. many managers subscribed to the service principle. D. managers concentrated more on promoting their self-interests.

Distribution is a key driver of the overall profitability of a firm because

A) the addition of distributors only adds cost to the supply chain. B) it directly impacts both the supply chain cost and the customer experience. C) it slows down the responsiveness of the supply chain. D) it cannot be developed as a part of supply chain strategy.