Which theory states that we rely on deductions based on a combination of physical characteristics, personality traits, and behavior to draw conclusions about others?

Joanna doesn’t like it when Stan flirts with her. She finds it inappropriate, but he refuses to quit. Stan’s interactions with Joanna have made the office a(n) _____ work environment for her

Fill in the blank(s) with correct word.

Which of the following statements is true of preparation outlines?

A) ?They reduce the overall effectiveness of a speech. B) ?They provide an explanation of all the main points outlined in a speech. C) ?They do not specify clearly how each main point of a speech is related to the speech goal. D) ?They explain the overall speech goal.