The more accurate your notes are, the less time you will have to spend rechecking your

sources for dates, statistics, and exact wording.

Indicate whether the statement is true or false

TRUE

Communication & Mass Media

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This person almost brings what’s bothering him to the surface, but never quite comes out and expresses himself

a. mind reader b. crisis tickler c. guilt maker d. pseudoaccommodator e. avoider

Communication & Mass Media

Which of the following strategies may be an effective way to increase perceived behavioral competence for people’s ability to file their taxes online?

a. indicate how many people file their taxes without assistance each year b. remind people that online filing is less expensive than hiring a tax preparer c. provide a video tutorial showing a person filing his taxes on-line d. provide a list of the advantages of online filing including getting one’s tax refund more quickly

Communication & Mass Media