When patients arrive at the office, the medical assistant must give them all necessary ________ to complete

Fill in the blank(s) with correct word

forms

Health Professions

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The window in a reception area acts as a barrier to providing effective customer service

Indicate whether the statement is true or false

Health Professions

Not speaking directly to a person is a common error when

A. an interpreter is involved. B. someone is hard of hearing. C. speaking to a child. D. speaking to an adult.

Health Professions