When is it appropriate for a physician to assess finance charges or late charges on past-due accounts?
A. When the physician feels it is necessary
B. After the patient has ignored two bills
C. Only when the patient is notified in advance
D. After the patient has verbalized a lack of intent to pay
E. After the account has been sent to a collection agency
C. Only when the patient is notified in advance
It is appropriate to assess finance charges only if the patient was notified in advance that they would be assessed, such as by a sign at the reception desk.
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