In order to encourage open communication, leaders should encourage group members to
keep criticism focused on __________, not on personalities.
a. each other
b. ideas
c. outcomes
d. procedures
e. new topics
b
Communication & Mass Media
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Which of the following is NOT good advice about improving extemporaneous delivery?
A. Keep all the main points in order B. Write down key phrases that have important wording C. Try to memorize as much of the body as you can D. Let yourself relax
Communication & Mass Media
Mary incorporated a story from her childhood into her speech. This type of supporting material is called ____
A) example B) narrative C) definition D) testimony
Communication & Mass Media