Written guidelines to ensure that everyone follows the same specific procedure in a given clinical or administrative situation are called ___________

Bob and Phyllis Cords own two retail stores, one in Pottstown and one in Norristown. Though the towns are only 40 miles apart, the consumers at both stores are very different demographically

Bob and Phyllis alter the product offerings in both locations in an effort to cater to both demographic groups. Under the 4 Cs classification of the marketing-mix elements, the Cords have primarily adjusted ________. A) customer value B) customers C) cost D) convenience E) communication

The leaders of a religious group decided to start a life insurance organization to insure members of the religious group. The insurer will operate as a nonprofit organization, thus receiving favorable tax treatment. The insurer formed will be a

A) health maintenance organization. B) stock insurer. C) fraternal insurer. D) reciprocal exchange.