The basic notion behind the ROQ approach is that managers are looking for improvements in actual customer behavior

Indicate whether the statement is true or false

TRUE

Business

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According to Henri Fayol's principles of management, which of the following refers to promoting a unity of interest between employees and management?

A. remuneration B. discipline C. esprit de corps D. centralization E. scalar chain

Business

Customer A,Smith owed Stonebridge Electronics $225

On April 27, 2016, Stonebridge determined this account receivable to be uncollectible and wrote off the account. The company uses the direct write-off method. On July 15, 2016, Stonebridge received a check for $225 from the customer. How should the July 15, 2016 transaction be recorded? A) July 15 Cash 225 Accounts Receivable - A. Smith 225 B) July 15 Accounts Receivable - A. Smith 225 Bad Debt Revenue 225 July 15 Cash 225 Accounts Receivable - A. Smith 225 C) July 15 Cash 225 Bad Debt Expense 225 D) July 15 Accounts Receivable - A. Smith 225 Bad Debt Expense 225 July 15 Cash 225 Accounts Receivable - A. Smith 225

Business