The process of putting our thoughts and feelings into words and nonverbal behaviors is called _____.

A speaking venue that is hot, crowded, or poorly lit can make it difficult for a speaker to deliver a speech and an audience to receive a speech. This demonstrates the impact of _________ on both speaker and audience

A) context B) channels C) encoding D) decoding

The interview style in which control is most evenly balanced between interviewer and interviewee is

A) mirror. B) distributive. C) authoritarian. D) stress. E) problem-solving.