Volume III of the ICD-9-CM includes a listing of:

When encountering a patient from a different culture, you should carefully manage your __________ to the patient and avoid getting too close too soon

Fill in the blank(s) with correct word

A 67-year-old male who smokes three packs of cigarettes per day complains of a productive cough, chills, and generalized weakness. He is in mild respiratory distress; auscultation of his lungs reveals rhonchi to the lower left lobe. This patient's clinical presentation is MOST consistent with:

A. pneumonia. B. bronchitis. C. heart failure.