When performing conflict management, it is important to identify your _______

All of the following are ways to gain into the training business except:

a. complete and internship program. b. join a professional training organization. c. obtain a college education d. wait for the right position to come along rather than trying to get your foot in the door.

The groupthink symptom of rationalization is illustrated in the following comment by a group member: "What do they expect—miracles? We didn't have enough time, members, or resources to solve this problem."

True False