A "bounce-back" strategy for when you attitude gets stepped on is

A) sulking.
B) ignoring it even if it happens again and again by the same person.
C) doing the same thing to the person who stepped on your attitude.
D) taking immediate action.

D

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A scale whose numbers serve only as labels or tags for identifying and classifying objects with a strict one-to-one correspondence between the numbers and the objects is called a(n) ________

A) nominal scale B) ratio scale C) ordinal scale D) interval scale E) random scale

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Which of these steps can help you improve your effectiveness in intercultural conversations?

A) Rephrase your ideas often B) Use overly simplified sentences C) Ignore nonverbal feedback that is culturally different D) Speak slowly and clearly E) Assume the listener will ask questions if they are unsure about something

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