Performance management systems allow all employees to understand where the organization stands and where it needs to go and provide tools to employees so that their behaviors will help the organization meet its goals

Informal interviews provide quantitative job analysis information, which is why they are frequently used by managers who need to determine the relative worth of a job for pay purposes

Indicate whether this statement is true or false.

To promote creativity within an organization, managers should try to obtain a ________

A) homogeneous workforce in which conflict is low B) young, highly-skilled workforce that is diverse with respect to ethnicity and gender C) highly-skilled workforce that is diverse with respect to ethnicity, age, and gender D) workforce that is diverse in all ways including age, skill level, gender, and ethnicity