Upon arrival at work, an administrator is informed that network users cannot access the file server. The administrator logs onto the server and sees the updates were automatically installed and the network connection shows limited and no availability. Which of the following needs to be rolled back?

As the user types in a Word document, the insertion point moves to the right

Indicate whether the statement is true or false

An incident responder receives a call from a user who reports a computer is exhibiting symptoms consistent with a malware infection. Which of the following steps should the responder perform NEXT?

A. Capture and document necessary information to assist in the response. B. Request the user capture and provide a screenshot or recording of the symptoms. C. Use a remote desktop client to collect and analyze the malware in real time. D. Ask the user to back up files for later recovery.