Which of the following is NOT a type of organizational ritual?

A. task
B. social
C. personal
D. conflict resolution

Answer: D

Communication & Mass Media

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In his book, Emotional Intelligence, Daniel Goleman asserts that people with greater certainty about their feelings are better pilots of their lives

Indicate whether the statement is true or false

Communication & Mass Media

In general, members will feel a commitment to the group in the _____ stage

A. norming B. storming C. conforming D. performing

Communication & Mass Media