Which of the following is NOT part of the sales management process?
A) determining the size of the sales force
B) recruiting and hiring salespeople
C) setting company objectives
D) motivating individual salespeople
E) evaluating the performance of individual salespeople
C
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Congress passed the Reconstruction Era Act after the enactment of the Fourteenth Amendment
Indicate whether the statement is true or false
Mark owns a small business that provides engineering consulting services. Mark is new to business ownership, and he has a list of questions he would like answered. Mark has logged on to the EEOC Web site to search for answers
Which of Mark's questions is LEAST likely to be addressed on this Web site? A) What employees are exempt from overtime pay? B) How do I know if EEOC laws apply to my business? C) What should I do if someone files a charge against my firm? D) What constitutes unfair treatment in the workplace? E) How would I resolve a discrimination charge without facing a lawsuit?