Small business owners should think in terms of _________, striving to deliver consistent experience with each customer interaction.

A subdivider needs to give a copy of the Real Estate Commissioner's public report to:

a. anyone who is likely purchase one or more lots. b. anyone upon request. c. only bona fide purchasers who have signed a purchase contract. d. the salespeople they employ.

Which of the following would be a preferred creditor in a bankruptcy?

A) A landlord B) A supplier of inventory C) A contractor that did recent renovations D) B and C E) All of the above