Refer to Table 5-2. Jane's contribution margin is

______ is characterized by value-adding behaviors such as making constructive statements about the department, taking a personal interest in the work of others, making suggestions for improvements, and mentoring new employees.

Fill in the blank(s) with the appropriate word(s).

A peer or manager who works closely with an employee to motivate him/her, help him/her develop skills, and provide reinforcement and feedback is known as a:

A. protégé. B. coach. C. moderator. D. high-potential employee. E. facilitator.