Pennebaker's research shows that verbal communication has little ability to provide comfort and healing.

Self-disclosure is the process of sharing personal information, opinions, and emotions with others that would not otherwise be known to them

Indicate whether the statement is true or false

Seltzer Inc. has been facing reduced sales ever since reports surfaced that the company's products caused health issues. They hired Ben to help launch a line of new products to help replace their existing one

Ben calls for a meeting with management to understand their expectations from the advertisements. What is this stage of ad development called? a) Stating the problem the ad should solve b) Stating the structure of the copy platform c) Stating what the ad is supposed to do d) Stating key facts