Which of the following is a faulty guideline for instant messaging (IM) standards?
A) Use a professional-sounding IM username.
B) Focus on business.
C) Assume that your messages are secure.
D) Keep messages simple.
E) Save important messages.
Answer: C
Explanation: C) If a business has no IM standards, IM use can lead to problems with maintaining security. Assume that other people will read your messages, and use language that you would feel comfortable having anyone read. Never convey company-sensitive information.
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