If a conflict arises with a patient, what is the best strategy for pharmacy technicians to use to resolve the conflict?
A) Ask another pharmacy technician to take over for you.
B) Call the local authorities and request immediate assistance.
C) Ask for assistance from the pharmacist on duty.
D) Explain to the patient that you are demonstrating patience and empathy.
C
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Which of the foliowing BEST describes a "standard"?
A. A set of criteria developed by trade unions that are recognized as "best practices" B. A set ofprinciples, protocols, or procedures that is developed by committees through a consensus process C. A set of general guidelines that have been used by practitioners for a number of years and become common practice D. A collection or compilation of rules and regulations enacted by a legislative body to become law in a particular jurisdiction
The molecule made by mitochondria that provides the power to the cell is ________
A) ADP B) DNA C) RNA D) ATP