A sample of n = 16 scores is selected from a population with ? = 100 and ? = 32 . If the sample mean is M= 104, what is the z-score for this sample mean?

Research on the stability of temperament indicates that it is ________

a. relatively stable through the first 3 to 4 years of life but begins to vary dramatically once a child reaches school age b. unstable during childhood but stabilizes during adolescence and remains stable throughout a person's adult life c. unstable subject to wide variations over the course of a lifetime d. relatively stable throughout childhood and into adulthood

Which two responses go beyond the interviewee's response?

a. paraphrasing and restatement b. verbatim playback and understanding c. clarification and summarizing d. transitional phrasing and reassurance