_______________________ is contingent on ownership of the problem and ownership of the change process by those in critical positions in the organizations.  

The runners in Kayla's group looked to her for advice because of her experience running marathons. Which type of leader is she?

a. designated b. implied c. emergent d. assigned

Digital recordings, such as CDs, frighten recording companies for which of the following reasons?

A. They don’t wear out as fast as tapes or vinyl recordings did. B. Consumers can potentially make perfect digital copies of the music without paying for them. C. They can contain more music than old analog LP discs, so consumers expect to receive more songs to fill that space. D. The sound quality of digital recordings is different from that of analog recordings.