Discuss the characteristics that increase rivalry in an industry

• number of competitors - as they increase, rivalry increases
• demand for product is slowing increases competition
• when competitors need to increase volume produced to obtain economies of scale, competition increases
• when customers cost to switch among producers is low, it increases competition
• increases in payoff from successful strategic move increases competition
• exit barriers raise competition

Business

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A Cp value of 1.33 indicates a standard of how many standard deviations (sigmas)?

A) 6 B) 1.33 C) 2 D) 3 E) 4

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The roof of the house of quality displays conflicts between the voice of the customer and product characteristics and permits designers to rapidly identify trade-offs

Indicate whether the statement is true or false.

Business