2.5 : 12 = 10 :?

Which of the following best describes the purpose of a procedures manual?

a. Guide for employees describing specific tasks b. Rationale for office behavior c. Opportunity for employees to write a procedure d. Education tool for patients about office procedures

Which of the following is NOT an example of quality assurance in inventory control?

Double-checking work Denoting high-alert medications Using electronic prescriptions whenever possible Using bar-code procedures during prescription filling