Changing a brand's image is necessary when the image no longer matches industry trends and customer expectations

According to the "Privacy Promise to American Consumers" program, DMA members need to comply with which of the following consumer privacy rules?

A) agree to notify customers when any personal information is rented, sold, or exchanged with others B) offer to register all customers in the National Do Not Call Registry C) make sure that consumers are adhering to the Children's Online Privacy Protection Act D) educate consumers on the Can Spam legislation E) include the advertising option icon to let consumers know why they are being targeted

Short term training CANNOT be used to ________

A) increase employees' skills and abilities B) increase emotional intelligence C) improve performance D) change personalities