Posterior cervical musculature trigger points can refer pain to:

Patterns of deterioration in patient condition may include all of the following EXCEPT:

A) skin becomes cool, pale, and moist. B) the heart rate significantly increases or decreases. C) the respiratory rate significantly increases or decreases. D) the level of consciousness increases.

Which of the following is the exception to the rule involving addressing a patient by his or her first name?

A. A medical assistant may address the patient by his first name when the patient has been coming to the office a long time. B. A medical assistant may address the patient by his first name when asking the patient about their medications. C. A medical assistant may address the patient by his first name when calling the patient from the waiting room in order to protect privacy. D. A medical assistant may address the patient by his first name when they are in the privacy of the examination room. E. None of the above