The type of linear program that compares services to indicate which one is less productive or inefficient is called:

The NAIC Model Legislation governing the settling of insurance claims was created:

a. To provide insureds with a step-by-step process to submit claims to their insurer. b. To set forth standards for foreign an alien insurers to follow when conducting business outside of their state/country of domicile. c. To set forth standards for the investigation and disposition of claims arising under policies or certificates of insurance. d. To provide mandatory federal legislation that all insurers conducting business in the United States must follow, regardless of the state in which they are domiciled.

________ tools help a company in the execution of the customer relationship management (CRM) strategy by improving the management of promotional campaigns

A) Business intelligence B) Sales force automation C) Enterprise marketing management D) Customer interaction center E) Execution management