In 1992, the San Jose Sharks utilized _____________ in heavily traveled areas to help gain information about fan reaction to proposed logo and uniform designs.

What is the significance of the term "preferred" in reference to preferred stock?

A) Preferred stockholders receive preference over creditors of the corporation in the event of liquidation. B) Preferred stockholders receive certain preferences over common stockholders with respect to dividends or with respect to assets in the event of liquidation. C) It is viewed to generally be a better investment than common stock. D) Only shareholders owning a certain minimum amount of common stock are entitled to purchase preferred stock. E) Preferred stockholders usually have better voting rights than common stockholders.

In the Fluor case study, redesigning the process of reviewing engineering changes had no discernible impact on the bottom line

Indicate whether the statement is true or false