In their model for improving listening, your book authors suggest "Stop, Look, and Listen." The step, "Stop" refers to _____

a. stop talking
b. stop being self-focused
c. stop moving around
d. stop processing

b

Communication & Mass Media

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Paul describes how hunger is a world-wide problem, and then explains that there is a

hunger problem in America. Finally, he describes a family suffering in his hometown. The principle of supporting material organization thatPaul employs here is the a. primacy-recency principle. b. complexity principle. c. "soft" to "hard" evidence principle. d. specificity principle.

Communication & Mass Media

A _________ is a compilation of information such as facts, data, and definitions arranged for easy access.

a. journal b. reference work c. special collection d. blog

Communication & Mass Media