Affect displays can't consciously be controlled

Language that can be used to misrepresent ideas or mislead the listener is known as

________. Fill in the blanks with correct word

Nava was delivering a presentation to her team about the benefits of regularly practicing yoga. Halfway through, she realized most of the members were shaking their heads and visibly disagreeing with her

What should Nava do convince the audience of the veracity of her opinions? a. Rely on facts b. Ask rhetorical questions c. Tell appropriate stories d. Use personal examples