A speaker's inflection is the pattern of variation in his or her __________

a. pauses
b. pronunciation
c. enunciation
d. articulation
e. pitch

e

Communication & Mass Media

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Abdul's most recent argument with his friend, Don, escalated from where they should have dinner to a critique of Don's inability to make decisions. Abdul shared all of his frustrations verbally and nonverbally so that Don would understand that he cared and just wanted to make a change. Abdul probably used a(n) ________ conflict style.

A. restraint B. direct C. indirect D. emotionally expressive

Communication & Mass Media

During a lengthy divorce and custody dispute, Patrick started calling his soon-to-be ex-wife terrible names in front of their children and her friends. In response, Becky called Patrick's employer and told him that Patrick is a terrible person. Events such as these went on for months. These behaviors wrecked the couple's chance for collaboration because each person was operating on which part of the "intensity continuum"?

A. Unrestrained conflict B. Unexpressed conflict C. Moderately expressed conflict D. Revenge E. Venting

Communication & Mass Media