Non-profit businesses can benefit from the establishment of a formal customer retention

program because:

a. non-profit businesses may not have the added motivation from providing monetary
awards.
b. customers are continuously re-evaluating how they spend their time and money.
c. both of the above.
d. neither of the above.

c

Business

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Marcus Company gathered the following data about the three products that it produces:

Product Present Estimated Additional Estimated Sales Sales Value Processing Costs if Processed Further A $12,000 $8,000 $21,000 B 14,000 5,000 18,000 C 11,000 3,000 16,000 Which of the products should not be processed further? a) Products A and C b) Product B c) Product C d) Product A

Business

In which of the following situations would the buyer not be entitled to a return of his earnest money deposit?

A. The sale is contingent on the buyer receiving financing but no lender will provide a loan B. The buyer is unable to sell his previous home in time to satisfy the contingency C. The home inspector finds that the house is infested with termites and the buyer is unwilling to waive the inspection contingency D. The buyer is transferred by his employer to a new position in a different city, and must withdraw from the transaction

Business