Replacing unrealistic thoughts with those that are realistic serve to eliminate our debilitative emotions

Translating ideas and images in the speaker's mind into verbal or nonverbal messages that an audience can understand is called

a. feedback. b. decoding. c. encoding. d. listening.

When giving a(n) __________, you should express gratitude, thank those who made your accomplishments possible, and indicate that you understand the values that the award represents.

A. roast B. acceptance speech C. toast D. presentation speech