An added step for customer service in taking phone messages for a specific person is to
A. make sure the person getting the message wants to speak to the caller.
B. check the patient medical record for a reason the caller wants to speak to the person.
C. leave the message on the physician's voicemail.
D. inform the caller of any known delays in that person returning their call.
D.inform the caller of any known delays in that person returning their call.
Health Professions
You might also like to view...
Which of the following emergency phone numbers should be kept near the office telephone?
A) Police nonemergency services B) The sheriff's department C) Poison control D) all of the above
Health Professions
The nucleic acid that contains the genetic instructions for life is:
a. ATP. c. RNA. b. DNA. d. ADP.
Health Professions