The increasing use of customer relationship management is partly attributable to:
A. Technology
B. Mission-driven statements
C. Pull strategies
D. Preferred supplier relationships
E. Formalization
Ans: A. Technology
Business
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McCann Systems, a leading IT firm, develops a customized billing software to meet the needs of its individual customers. In this case, the software developed by the firm is referred to as a(n) ________
A) vertical-market application software B) horizontal-market application software C) open source software D) application simulation software
Business
The user can depend on the accuracy of financial information when which of the following qualitative characteristics has been followed?
a. Relevance b. Faithful representation c. Understandability d. Timeliness
Business